[Written By External Partner]
There are many means of communication in today’s digital age, and this means that we can enjoy a huge amount of ease and convenience both at work and in our personal lives. However, sometimes, people use these communication platforms for harmful reasons, and this includes making malicious and abusive phone calls to others.
Anyone that has ever experienced these types of calls will know just how stressful, distressing, and upsetting it can be. However, some people face these calls all the time and often have no idea what to do in order to tackle them and put a stop to them. In this article, we will look at some of the steps you can take if you are on the receiving end of abusive and malicious calls on a regular basis.
Some Steps You Need to Take
There are various steps you need to take if you are receiving regular abusive or malicious calls from an unknown caller that you cannot identify. It is important that these calls are reported to the relevant authorities. But you should also take steps to get as much information together as you can to help the authorities find out who is making the calls so they can deal with the matter.
Some of the steps you should take are:
Use a Reverse Phone Tool
One of the things you can do is to use a reverse phone tool to help you try to find out where the calls are coming from. The great thing about these tools is that even if the calls are from a cell phone or from an unknown number, you can still find out more about where the calls are coming from. This is important information that you can use to try to put an end to the calls.
Log Times and Durations of Calls
Another thing you need to do is to log the details of when the calls come in and how long each call lasts. Make sure you note the date and time of each of the calls, as this is something that the authorities may need when they are trying to investigate the issue.
Note Nature of Calls
You should also try to log the details of each of the calls you receive from the malicious caller. You don’t have to write down everything word for word, but make sure you note the direction of the conversation and what sorts of things the caller says on each call made. This is something you may not remember if you do not log it down, and it could help when authorities are investigating.
Finally, make sure you go to the authorities with all the information you have available, as threatening calls are something that needs to be investigated. Once you have done this, the matter can be looked into by professionals who have more power to get to the bottom of who is making the calls.
These are some of the main steps to take if you regularly receive malicious calls.